I know there have been posts in the past for this topic, but I was just wondering if there were some good communication points for people when they are choosing non-compliance.
I've had a couple of patients over the last few weeks who have come in, accepted my recommendations and then after a week or so, come in sporadically...maybe one or two times per week, vs. the 3 I've recommended.
I let them know that they chose to come here because where they were going before, they were not getting the results they were looking for. They came to me and because of their exam and xray findings, I recommended an initial series of care at 3x's/week because that is what they need in order to begin making a change, etc.
Now, they are not following my recommendations and I have used several of the suggestions before, "in my opinion if they do not follow the recommended schedule of care, they will not get the results they are looking for and therefore would be a waste of their time to continue.", etc...
And so, these people still choose to come in to get adjusted once or twice a week, and seem to be ok that they are hurting still...I know, sounds crazy. So, my question is...if they are happy with the treatment and the results that they are getting, should I just say, ok...if you're cool with it, so am I...or should I let them know they should go somewhere else, discontinue until there schedule/finances/or whatever the excuse is is gone?
Just thought I would throw this out there...thanks for the help